Call us: SPLIT ROCK: 855 207 1386
USA & CAN: 855 206 2366
MEX: +5233 2101 0036

Stay on top everything that happens at Split Rock Resort

Find every past email document and read our monthly news letter right here to stay informed of everything that happens at the resort and all the things regarding your membership.

Following a change in ownership, Split Rock has sights set on a bright future with a “brand” new “attraction” by joining the renowned Bel Air Collection® of properties. Dedicated to revitalizing the resort and respecting the legacy of Lake Harmony, like Split Rock’s 75-year-old lodge; Bel Air believes in creating a balanced blend of beautiful scenery and delightful experiences.

Bel Air Owners Circle packages of services and vacation experiences help make the guest and club member enjoy their holiday to the fullest. Being part of Bel Air Collection® is more than your typical timeshare experience. Bel Air Owners Circle allows members to travel within the system of the Bel Air Collection® properties in different accommodations categories, with a range of benefits that vary according to the provisions of each guest’s contract.

We’re excited to welcome Split Rock Timeshare Owners now as part of Bel Air Owners Circle. In addition to your right to stay at Split Rock for the number or nights you have contracted, as a Bel Air Owners Circle member, for a period of time, you will have the opportunity to exchange those nights to Cabos, Vallarta, Cancun, Detroit, Mexico City, and Guadalajara.
As a member, you will also enjoy the Bel Air Welcome Delight, Sunset Corner Delight, Tea Time Delight, and Early bird Breakfast Delight.
Plus, Split Rock’s resort fee includes especially for you, upon arrival an assortment of chilled beverages in your room refrigerator, a $10 arcade card for kids and young adults under the age of 18, access to bowling, Split Rock movie theater, miniature golf (in season) and many more activities especially designed for you by our Heartbeat Team so that you enjoy your stay.
Now, Timeshare Owners can also upgrade their resort fee to an All-Inclusive Gourmet Experience that includes all meals (that’s right, breakfast, lunch AND dinner), snacks and drinks for just $60 each day for adults and $30 each child under the age of 12. Toddlers up to age 5 are free with a paid adult upgrade.

    There are several options to be able to pay your maintenance fee:
  • Website
  • Call toll-free 855 206 2366
  • Where an Owners Services Specialist will assist you
  • Access through ResortCom at:
    With account access to view or make payments
  • Mail a check payable to
    Split Rock
    P.O. Box 96058
    Las Vegas, Nevada 89193

    If your loan is current, you can:
  • Website
  • Call toll-free 855 206 2366
  • Conveniently use Concord’s web payment site at

Make reservations, exchange your week usage, process maintenance fees and loan payments and for any questions or concerns regarding your membership

Bel Air Collection® Call Services are centrally located in Mexico.
Our Collections Department has been contacting members who were paying on a monthly basis to assist in conveniently processing any loan or maintenance fee payments

    For all exchange requests, please contact our Exchanges Department by:
  • Email at or
  • Call toll-free 855 206 2366
    *Be sure to select the exchanges option

Absolutely! You’re a part of the Bel Air Owners Circle which gives you access to many wonderful benefits like exchanges to one of our resorts like Cabos, Vallarta, Cancun, Detroit, Mexico City, and Guadalajara.
For reservations and further information, contact our Reservations Department
Call toll-free 855 206 2366
Email us for assistance at

ResortCom, located in Las Vegas , Nevada, is hired by Bel Air Collection® for their efficient management software and financial services for Bel Air Collection® loan and maintenance fees accounts. ResortCom is a reputable company in the industry with over 30 years of experience that we entrust with all our resort memberships. They provide live, accurate account information with user-friendly access to their website page to view and process payments; plus, print maintenance fees.

In past years, Concord is the company that managed loan payments for Split Rock owners that continues to currently make those loan payments for their membership. In February, ResortCom/Rescom will be replacing Concord.

Our wonderful renovation plan includes:
Phase I

  • A substantive rejuvenation and renovation of rooms in Galleria (Town Center), Slopeside, and the Lodge
  • Improved restaurants and gym equipment
  • Indoor swimming pool rejuvenation
  • Extensive maintenance will be performed in the common areas and with an aesthetically pleasing “face lift”

Phase II introduces Willowbrook to:
A newly built lobby; plus, restaurants, gym & swimming pool
Some of those works are already a work in progress!

The plan is to operate the resort as three unique hotels in one private resort offering delightfully different experiences. Bel Air’s fresh, new concept is designed to give you the best experience at Split Rock Resort and make each stay unique and unforgettable.
Under this new vacation model, our unwavering dedication will always be to provide you with the utmost inspiring atmospheres for a joyful experience.

Split Rock Hotel offers a variety of fun and exciting activities for resort guests of all ages and interests. Our activities are updated weekly and range from sporting tournaments, group games, bingo, scavenger hunts and more! Pick up a printed copy of this week's activity schedule in our lobby.

H2Ooooh! Indoor Waterpark

Split Rock Resort has added Thursdays from 4 pm to 8 pm to H2O's Waterpark hours of operation. Check out the calendar below to figure out dates available and enter the link to make your reservation.