Call us: USA & CAN 855-206-2366
MEX 33-21-01-00-36

Stay on top everything that happens at Split Rock Resort



Find every past email document and read our monthly news letter right here to stay informed of everything that happens at the resort and all the things regarding your membership.

Following a change in ownership, Split Rock has sights set on a bright future with a “brand” new “attraction” by joining the renowned Bel Air Collection® of properties. Dedicated to revitalizing the resort and respecting the legacy of Lake Harmony, like Split Rock’s 75-year-old lodge; Bel Air believes in creating a balanced blend of beautiful scenery and delightful experiences.

Bel Air Collection® is a brand developed by Thy Collection to live a unique vacation club resort and hotel guest experience. Extending the word “experience” beyond the expected; Bel Air brings a collection of Experiences, Delights and Moments to visitors through vacation packages with relaxation and recreation as top priority from the time guests arrive; to the time they complete their stay.

Bel Air Owners Circle packages of services and vacation experiences help make the guest and club member enjoy their holiday to the fullest. Being part of Bel Air Collection® is more than your typical timeshare experience. Bel Air Owners Circle allows members to travel within the system of the Bel Air Collection® properties in different accommodations categories, with a range of benefits that vary according to the provisions of each guest’s contract.

We’re excited to welcome Split Rock Timeshare Owners now as part of Bel Air Owners Circle. In addition to your right to stay at Split Rock for the number or nights you have contracted, as a Bel Air Owners Circle member, for a period of time, you will have the opportunity to exchange those nights to Cabos, Vallarta, Cancun, Detroit, Mexico City, and Guadalajara.
As a member, you will also enjoy the Bel Air Welcome Delight, Sunset Corner Delight, Tea Time Delight, and Early bird Breakfast Delight.
Plus, Split Rock’s resort fee includes especially for you, upon arrival an assortment of chilled beverages in your room refrigerator, a $10 arcade card for kids and young adults under the age of 18, access to bowling, Split Rock movie theater, miniature golf (in season) and many more activities especially designed for you by our Heartbeat Team so that you enjoy your stay.
Now, Timeshare Owners can also upgrade their resort fee to an All-Inclusive Gourmet Experience that includes all meals (that’s right, breakfast, lunch AND dinner), snacks and drinks for just $60 each day for adults and $30 each child under the age of 12. Toddlers up to age 5 are free with a paid adult upgrade.

    There are several options to be able to pay your maintenance fee:
  • Website splitrockownerscircle.com
  • Call toll-free 855-206-2366
  • Where an Owners Services Specialist will assist you
  • Access through ResortCom at: member.resortcom.com
    With account access to view or make payments
  • Mail a check payable to
    Split Rock
    P.O. Box 96058
    Las Vegas, Nevada 89193

    If your loan is current, you can:
  • Website splitrockownerscircle.com
  • Call toll-free 855-206-2366
  • Conveniently use Concord’s web payment site at myaccountinfo.com

Make reservations, exchange your week usage, process maintenance fees and loan payments and for any questions or concerns regarding your membership

Bel Air Collection® Call Services are centrally located in Mexico.
Our Collections Department has been contacting members who were paying on a monthly basis to assist in conveniently processing any loan or maintenance fee payments

    For all exchange requests, please contact our Exchanges Department by:
  • Email at exchanges@belairownerscircle.com or
  • Call toll-free 855-206-2366
    *Be sure to select the exchanges option

Absolutely! You’re a part of the Bel Air Owners Circle which gives you access to many wonderful benefits like exchanges to one of our resorts like Cabos, Vallarta, Cancun, Detroit, Mexico City, and Guadalajara.
For reservations and further information, contact our Reservations Department
Call toll-free 855-206-2366
Email us for assistance at
reservations@belairownerscircle.com
reservations1@belairownerscircle.com

ResortCom, located in Las Vegas , Nevada, is hired by Bel Air Collection® for their efficient management software and financial services for Bel Air Collection® loan and maintenance fees accounts. ResortCom is a reputable company in the industry with over 30 years of experience that we entrust with all our resort memberships. They provide live, accurate account information with user-friendly access to their website page to view and process payments; plus, print maintenance fees.

In past years, Concord is the company that managed loan payments for Split Rock owners that continues to currently make those loan payments for their membership. In February, ResortCom/Rescom will be replacing Concord.

Our wonderful renovation plan includes:
Phase I

  • A substantive rejuvenation and renovation of rooms in Galleria (Town Center), Slopeside, and the Lodge
  • Improved restaurants and gym equipment
  • Indoor swimming pool rejuvenation
  • Extensive maintenance will be performed in the common areas and with an aesthetically pleasing “face lift”

Phase II introduces Willowbrook to:
A newly built lobby; plus, restaurants, gym & swimming pool
Some of those works are already a work in progress!

The plan is to operate the resort as three unique hotels in one private resort offering delightfully different experiences. Bel Air’s fresh, new concept is designed to give you the best experience at Split Rock Resort and make each stay unique and unforgettable.
Under this new vacation model, our unwavering dedication will always be to provide you with the utmost inspiring atmospheres for a joyful experience.

H2Ooooh! Indoor Waterpark

Split Rock Resort has added Thursdays from 4 pm to 8 pm to H2O's Waterpark hours of operation. Check out the calendar below to figure out dates available and enter the link to make your reservation. https://splitrockhotel.com/waterpark/

Bel Air Moments Currently Available

Bowling
Arcade
Basketball
Tennis
Racquetball
Billiards
Shuffleboard
Ping Pong
Movie Theater (for resort guests...free movies only - no concessions)


Current restaurants open:

・ Food Court Cafe & Pizzeria Open Daily

・ Lake View Tavern Serving Dinner Fridays and Saturdays


Arcade and Bowling

Operating normally


H2Ooooh! Indoor Waterpark

Open to the public, Split Rock Hotel's H2Ooooh! Indoor Waterpark is ready to welcome one and all to escape the outdoor chill and enjoy the thrill of warm water play!

H20ooohh! is a family indoor waterpark located in the Town Center at Split Rock Hotel. With 53,326 square feet of water attractions to enjoy, H20ooohh! has three four-story slides, a wavepool, activity pool, Jungle play structure with dumping bucket, and Leapin' Lillypads crossing area.